dubaytotoPrivacy Policy

This page describes what we collect when you use dubaytoto and how we keep that data protected. We are committed to transparency — you should understand exactly what information flows into our systems, where it goes, and how long we hold it.

We operate dubaytoto for users across supported jurisdictions in Southeast Asia. Our service includes live-dealer tables, sportsbook markets, slot games, and esports betting. Whether you access dubaytoto from Jakarta, Surabaya, or Medan, your account data is subject to the same protection standards and privacy commitments outlined here.

We do not sell your personal data to third parties for marketing purposes. We collect information only to operate your account, process your deposits and withdrawals, verify your identity, and comply with applicable law in the jurisdictions where we operate.

What we collect

When you create a dubaytoto account, we collect your email, phone number, and a chosen password. During account verification, we ask for your full name, date of birth, and residential address. We use this information to confirm who you are and to comply with Know Your Customer (KYC) rules in your jurisdiction.

We collect documents to verify your identity — a copy of your national ID, passport, or driver's licence, plus a selfie holding your document. We also collect payment data: the bank account or mobile wallet you use to fund your dubaytoto account. If you deposit via DANA, e-wallet, or mobile banking, those payment providers send us confirmation of the transaction, but we do not store your wallet credentials.

Account activity and betting data

We log every bet you place, every table you join, and every withdrawal you request. This includes the date, time, amount, and outcome. We retain this data for seven years to meet regulatory requirements and to help with account disputes. Your IP address, device type, and browser information are recorded each time you log in — we use this to detect fraud and to help you recover your account if it is compromised.

Cookies and tracking

Our platform uses session cookies to keep you logged in while you browse. We use analytics cookies to understand how users navigate dubaytoto — which games are most popular, how long sessions last, and which pages need improvement. We do not use these cookies to build a profile of you across other websites. You can disable cookies in your browser settings, but some dubaytoto features may not work.

How we use your data

To operate your account and process deposits and withdrawals through your chosen payment method.
To verify your identity and age in line with local law and our terms of service.
To detect and prevent fraud, money laundering, and problem gambling.
To communicate with you about your account, promotions, and service updates.
To respond to your queries and complaints via customer support.
To comply with reporting requirements in jurisdictions where we operate.

Your rights and our processors

We work with third-party processors to operate dubaytoto. Payment processors like local payment, online payment, e-wallet, mobile banking, and local payment receive transaction details to authorize your deposits and withdrawals. Our hosting provider stores our servers outside your home jurisdiction — your data may be processed and stored in multiple countries, though we apply the same encryption and access controls everywhere.

You have the right to request a copy of all data we hold on you. You can ask us to correct inaccurate information or to delete your account — though we will retain some information for legal and tax purposes. To exercise these rights, contact our support team at the address below. We will respond within 30 days.

Data security

We encrypt your password and your financial data in transit using industry-standard TLS encryption. We require two-factor authentication on all accounts — you confirm each login or withdrawal with a code from your email or phone. We audit our systems regularly and maintain a security incident response plan. If we suffer a data breach, we will notify affected users within 72 hours.

Contact dubaytoto

If you have questions about how we handle your data, or if you want to exercise your privacy rights, email us at [email protected]. We monitor that inbox during business hours, Monday to Friday, 9am to 5pm (Jakarta time). You can also write to us at the postal address listed in our terms of service.

Policy updates

We may update this privacy policy if our practices change or if we expand dubaytoto to new jurisdictions. We will post any changes here and, if the changes are material, we will notify you by email. Your continued use of dubaytoto after an update means you accept the new terms.

This policy was last updated in 2025. We keep our dubaytoto privacy commitments simple: collect only what we need, protect it well, and be transparent about who has access. If you have feedback on how we handle your data, we welcome it — privacy is ongoing, not a one-time setting.